Privacy Policy for CFX

Effective Date: 12/18/2024

At CFX, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you use our website (www.cfxevents.com) or engage with our services.


1. Data Collection and Use

We collect personal information to:

  • Market our services and events.
  • Deliver services and improve your experience.
  • Comply with legal requirements.
  • Enhance website functionality and performance.

The data we collect may include, but is not limited to:

  • Names, email addresses, phone numbers, and physical addresses.
  • Payment information such as credit card details.
  • Miscellaneous data required to provide services.
  • Geo-location data and IP addresses through tracking technologies.


2. Third-Party Sharing and Processing

Your data may be processed or shared with third parties to:

  • Facilitate payment processing (e.g., Stripe, PayPal).
  • Conduct marketing activities (e.g., Meta products).
  • Perform analytics (e.g., Google Analytics).
  • These third-party providers may have their own privacy policies and terms of service, which users are encouraged to review. Additionally, any website not under the cfxevents.com domain, even if used for providing services such as ticket sales or payment processing, is not managed by CFX. We are not responsible for their websites, policies, or operations.


3. Data Storage and Security

We process and store your data using encrypted databases, secure cloud services, and third-party tools like payment processors. While we take reasonable measures to protect your data, no system is entirely secure, and users should exercise caution when sharing personal information online.


4. User Rights

You have the right to:

  • Request access to your data.
  • Request the deletion of your data.
  • Update or correct your information.

To exercise these rights, contact us at contact@cfxevents.com.


5. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies for:

  • Analytics.
  • Personalized marketing.
  • Session tracking.
  • Legal compliance.
  • Your use of our website indicates your agreement with these practices.
  • In cases where legal compliance is mandated, your information may be shared with law enforcement or other authorities when required by a court order or in response to a threat to physical safety or intellectual property rights.


6. Children’s Privacy

Our services are not targeted toward individuals under 13, and we do not knowingly collect data from such users. Users under 18 must have parental permission to use our website, services, or attend events.


7. Data Retention

Data may be retained indefinitely; however, users may request deletion of their data by contacting contact@cfxevents.com. Certain data may not be deleted if it is necessary to comply with legal obligations or law enforcement requests.


8. International Data Transfers

Data may be processed and transferred internationally, including in the U.S., by third-party processors or other services we use to provide services and/or market our services. If you do not reside in the U.S., you should not use our services.


9. Legal Basis and Dispute Resolution

This policy is governed by the laws of Illinois. In the event of disputes, arbitration will be the primary method of resolution, as outlined in our Terms of Service found at www.cfxevents.com/terms-of-service. Non-legal remedies must be pursued in good faith before initiating arbitration. Users agree not to hold CFX liable for any damages arising from the use of our services.


10. Policy Updates

We may update this Privacy Policy at any time without prior notification. Users should periodically check for updates. If an update is provided, we may notify users via email or text at our discretion.


For further questions or concerns, please contact us at contact@cfxevents.com.